We offer service and customer support for electrical and process engineering tasks. In the event of technical problems or system errors, we will support you on site or provide quick and uncomplicated assistance via remote access. Whether it’s a planned system overhaul or support during your maintenance week, contact us directly:

Phone:         +49 221 912829 0


For branch office North

We offer 24-hour support for ThorBackPlus and the associated silo technology:
You can reach our hotline staff 24 hours a day, 365 days a year in the event of a fault.
Contact us and we will be happy to make you an offer.

The W&K support team will be happy to help you at 04331-6964-11 during normal office hours from Mon-Thu between 8.00 am and 4.00 pm and Fri between 8.00 am and 1.00 pm.

Support software for download

We use TeamViewer as a remote maintenance tool: